Terms & Conditions

Last Updated: June 2026

Welcome to Love Lottie Shop. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

About Us

Love Lottie Shop is an online retailer specializing in hair care and beauty products.

For customer service inquiries, please contact:

Email: admin@lovelottieshop.com

Eligibility

By using our website, you confirm that:

You are at least 18 years old or have the permission of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate and complete.

Products and Availability

We make every effort to display product descriptions, images, and pricing accurately.

However:

Product colors may vary depending on your device display.
Product packaging may differ from images shown on the website.
Availability is subject to change without notice.
We reserve the right to discontinue products at any time.

Pricing and Payments

All prices displayed on the website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Payment must be received and authorized before an order is processed.

Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Reject orders suspected of fraud or unauthorized activity
Cancel orders due to product availability issues or pricing errors

If an order is cancelled after payment has been received, a refund will be issued.

Shipping and Delivery

Shipping times are estimates and are not guaranteed.

Love Lottie Shop is not responsible for delays caused by:

Shipping carriers
Customs authorities
Weather conditions
Public holidays
Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

Additional shipping fees may apply for returned or undeliverable packages caused by incorrect address information.

Returns and Refunds

Returns and refunds are subject to our Refund & Returns Policy.

For hygiene and safety reasons, opened or used hair care products may not be eligible for return unless defective or damaged upon arrival.

Please review our Refund & Returns Policy for complete details.

Product Use Disclaimer

Our products are intended for personal use only.

Customers should:

Follow all product instructions carefully.
Review ingredient information before use.
Perform a patch test where appropriate.
Discontinue use if irritation or adverse reactions occur.

Love Lottie Shop is not responsible for allergic reactions, sensitivities, misuse of products, or failure to follow product instructions.

If you have medical concerns regarding any ingredient, consult a qualified healthcare professional before use.

Intellectual Property

All content on this website, including but not limited to:

Text
Images
Logos
Graphics
Product descriptions
Website design

is owned by or licensed to Love Lottie Shop and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any website content without prior written permission.

Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website.
Interfere with website functionality or security.
Upload malicious code, viruses, or harmful software.
Use automated systems to scrape or collect website content.

Limitation of Liability

To the maximum extent permitted by law, Love Lottie Shop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website
Purchase or use of products
Website interruptions
Delivery delays
Loss of data or profits

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

Indemnification

You agree to indemnify and hold harmless Love Lottie Shop, its owners, affiliates, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the website
Your violation of these Terms
Your violation of any applicable law or third-party rights

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party content
Third-party policies
Third-party products or services

Accessing third-party websites is at your own risk.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting on the website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Love Lottie Shop operates, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Love Lottie Shop
Email: admin@lovelottieshop.com

We will make reasonable efforts to respond to all inquiries promptly.